Warranty

Kimbo Campers warranties your camper against leaks, defects in manufacturing, and component failure, for a period of two (2) years from date of camper pick-up. Failures due to normal wear, misuse, negligence, and acts of nature are not covered under this warranty but can usually be repaired at our Bellingham, WA location at the customer's expense.

In the event of a need to return your camper for repair for warranty coverage during the warranty period, the customer is responsible at their own expense for all costs associated with returning the camper to our manufacturing facility in Bellingham, WA for assessment and/or repair.

Campers are able to be stored at the shop for up to two weeks post-repair at no charge. After two weeks, a rental fee of $20 per day will accrue and will be due before pickup.

• Leaks — seal failures, fitment issues, water intrusion at factory penetrations.
• Defects in manufacturing — issues arising from the build process itself, including rivet placement, weld integrity, and panel alignment.
• Component failure — factory-installed components that fail under normal use within the warranty period.

• Normal wear — finish wear, upholstery wear, expected mechanical aging of consumable parts.
• Misuse — overloading beyond the truck's payload sticker, off-spec installation, modifications inconsistent with the camper's design envelope.
• Negligence — failure to perform basic maintenance (interior moisture management is the most common factor — see the owner cleaning and upkeep guidance shared at delivery), failure to address known issues that lead to compounded damage.
• Acts of nature — accident damage, collision, hail, fire, flood, storm damage.

Items in the above categories can usually still be repaired at our Bellingham, WA workshop at the customer's expense. Out-of-warranty repairs are performed by the same factory team that built the camper, and most smaller issues are resolvable remotely (phone, text, video) without a trip to Bellingham.

If a warranty issue requires the camper to be at the shop, the customer is responsible for all costs associated with returning the camper to our manufacturing facility in Bellingham, WA for assessment and repair.

After repair, the camper can be stored at the shop for up to two weeks at no charge. After that, a storage fee of $20 per day accrues and is due before pickup. Storage invoices are sent at the end of each month.

For most electrical, heater, and seal issues, the factory can ship parts and walk you through smaller repairs by phone, text, or video call — the majority don't require a trip to Bellingham at all. Contact our team first to scope the issue before arranging transport.

An Extended 5-Year Limited Warranty is available as a build-configurator add-on for owners who want longer factory coverage. Coverage scope matches the standard warranty (leaks, defects in manufacturing, component failure) with the term extended to five years from pick-up. The option is selected during the build conversation, not after delivery.

Add it from the build configurator on the Kimbo 6 build page or the Kimbo 8 build page, or ask the team when you start your build conversation.

Your warranty is automatically registered to the original purchaser at delivery — the original purchaser is recorded against the unit serial number when the camper leaves the factory, with no separate registration form for you to mail in. Keep your delivery paperwork and any subsequent service records together; they're the supporting documentation for any future claim.

The standard 2-year warranty is transferable to a new owner. To transfer ownership, contact the factory with the unit serial number and the new owner's information and we'll update the registration. Campers that change hands without this explicit transfer step are not covered under our warranty or service agreements with the new owner.

The Kimbo shell is a hand-riveted 5052 aluminum monocoque — no internal wood frame. That construction choice is the reason the warranty terms work as written: panels are repairable, seal failures are accessible and replaceable, and the structure doesn't have wood members that can rot or delaminate in ways that would force a total-loss repair decision. See How a Kimbo is built for the manufacturing detail.

For warranty registration, claims, or out-of-warranty service questions, the fastest path is the Owner Support page or direct contact:

• Email: info@kimboliving.com (or sales@kimboliving.com for new-build questions)
• Phone: +1 (360) 527-5296
• Factory: 3823 Hammer Drive, Bellingham, WA 98226

For modification-specific warranty questions, the FAQs on the Kimbo 6 and Kimbo 8 product pages cover the most common scenarios (drilling into the shell, mounting aftermarket accessories, exterior penetrations, etc.).

How long is the Kimbo warranty?

The standard Kimbo warranty is two (2) years from the date of camper pick-up. It covers leaks, defects in manufacturing, and component failure. An optional 5-year extended limited warranty is available at build time as a build-configurator add-on for owners who want longer factory coverage.

What does the Kimbo warranty cover?

Kimbo warranties your camper against leaks, defects in manufacturing, and component failure for two years from the date of pick-up. The warranty is transferable and is automatically registered to the original purchaser at delivery — there's no separate registration form for you to mail in. Keep your delivery paperwork and any subsequent service records together as the supporting documentation for any future claim.

What's not covered by the Kimbo warranty?

Failures due to normal wear, misuse, negligence, and acts of nature are not covered. These can usually still be repaired at our Bellingham, WA workshop at the customer's expense — out-of-warranty repairs are available and the same factory team handles them. Owner modifications don't automatically void the warranty; the specific FAQs on the Kimbo 6 and Kimbo 8 product pages walk through what's covered and what isn't.

How do I make a warranty claim?

Contact our team with your unit serial number and a description of the issue. For most electrical, heater, and seal issues, the factory can ship parts and walk you through smaller repairs by phone, text, or video call — the majority are resolvable remotely. For work that requires the camper to be at the shop, the customer is responsible for all costs associated with returning the camper to our Bellingham, WA facility for assessment and repair.

Where does warranty work happen?

Major warranty work is performed at our manufacturing facility in Bellingham, Washington — by the same factory team that built the camper. Smaller fixes are often resolved remotely (phone, text, video). After warranty repair, campers can be stored at the shop for up to two weeks at no charge; a storage fee of $20 per day accrues after that and is due before pickup.

Is the warranty transferable to a new owner?

Yes. The standard 2-year warranty is transferable. To transfer ownership, contact the factory with the unit serial number and the new owner's information and we'll update the registration. Note: campers that are resold by the original purchaser are not covered under our warranty or service agreements with the new owner without this explicit transfer step.

This page is a practical owner-facing summary, not the binding legal document. The binding warranty language is contained in your executed Camper Purchase Agreement, which also covers payment terms, the cancellation policy, the storage and sales policy, limitation of liability, and the arbitration / governing-law provisions. Refer to that document — or contact us for a copy — for the controlling terms.

See also our Terms of service and Privacy policy.